Observability

Collaborate with a system that gets smarter with each use.

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850+ million people experiencing what was intended

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Spot It

Catch what’s coming, not what already happened.

Spot the new thing before it becomes the next crisis.

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Musubi clustering accounts and content to surface emerging bad-actor patterns

Whole-Account Detection

Catch spam and fraud before it’s reported. Automatically weigh thousands of custom signals per user: behavior, content, connections, device, and more.

Clustering Analysis

Visualize emerging content and bad actor trends through clustering graphs. Pick up new patterns and policy gaps that standard taxonomies and static tables miss entirely.

Triage Visibility

Watch what’s being auto-decided, what’s escalated, and why — confidence scores, severity, and signals visible at a glance.

Improve It

Steer what’s working. Fix what isn’t.

Take the wheel of a steerable system. Your team makes the call. We make sure it sticks.

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Musubi's label-correction workflow reviewing and re-labeling a flagged example

Iterate and experiment

Iterate however your team works. AI copilot flags mislabeled examples and drafts policy revisions. Auditable versioning runs parallel tests. Every change reviewable, reversible, and your team’s call to keep.

Evaluation sets

Sample what matters, not what’s loudest. Build evaluation sets that surface rare edge cases on purpose — not common ones by accident. Stratify by category, severity, certainty, or any field your team cares about.

Model Benchmarking

Test on your data, not someone else’s benchmarks. Compare frontier LLMs and fine-tuned safety models against your own labeled data. Check for bias, coverage gaps, and regressions before anything touches production.

Prove It

Show your work.

To your CEO, a regulator, or your moderators — every decision is on the record.

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Musubi's per-decision audit trail showing recent moderation decisions and their reasoning

Per-decision Audit

Content decisions show policy, content source, reasoning, confidence, and version history. Account decisions show risk score and underlying signals. Configurable, exportable.

Exportable Decisions & Signals

No data island. Every decision and signal is yours — exportable as CSV or via API. Plug it into your existing data warehouse, your reporting flow, or your QA pipeline.

Decision History Drill-Down

From a trend to a single call in seconds. See aggregate patterns, slice by user, policy, or content type, and trace any individual decision back to its inputs.

Spotting harm is half the work. The other half: stopping it.

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Secure & Compliant

Built to pass the audit and the stress test.

The infrastructure your security team won’t flag and your T&S team won’t hate.

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SOC 2 Type II Certified

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99.5–99.99% uptime SLAs

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GDPR Compliant

Stats

Protecting 850 million users and counting.

Reduce moderation overhead by 84% with Musubi’s AI working in concert with your Trust & Safety team.

64%

More malicious accounts banned

89%

Fewer false positives and ban appeals

500x

Faster decisions and less exposure

FAQs

Answers to questions we’re frequently asked.

Our dashboards come pre-built around moderation best practices, referencing the signals your Trust & Safety or Fraud team uses every day.

You don’t build the schema, the embeddings, the clustering, or the policy-versioning. As taxonomy evolves, you don’t maintain it. If you’ve ever tried to wire up Looker against a moderation log, you know the gap.

Nope.

The interface is built for moderators and analysts who already work with content review. Most teams are running queries and reading dashboards within an hour. No specialized training needed.

We sit alongside for the ride. You sit in the driver’s seat.

Plug Musubi’s observability tools into your existing reporting flow, your existing moderator queue, or your existing rules engine.

For each decision, you will see:

  • The policy applied
  • The content source
  • The model’s reasoning
  • The severity
  • The confidence score.

The output is completely configurable. And you can add custom outputs.

You bet.

Every decision and signal is all yours, exportable as CSV or via API. We’re not a data island. We don’t hold things back under lock and key. We layer on top of your moderation data and give you views into it.

Let's see this on your data.

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